Privacy Notice

Scope

This notice applies to all visitors, users, and individuals interacting with BOOST digital platforms, including online forms, programme and event registrations, enquiries, online learning services, and website features.

Personal Data Collected

BOOST may collect the following data through its website and digital platforms:

Data you provide directly: enquiry forms, programme or event registration details, and application details for training, incubation, or acceleration programmes.
Technical data: IP address, browser type, device information, and session data collected automatically.
Cookies and tracking data: as described in our Cookie Policy section below.

Purposes of Processing

Personal data collected via the website is processed for the following purposes:

Responding to enquiries and service requests.
Processing applications and registrations for programmes, training, and events.
To send you updates, newsletters, and fundraising appeals (where permitted).
To maintain our internal records and accounts.
To analyse supporter engagement and improve communication.
To conduct supporter profiling and fundraising research.
To comply with legal and regulatory obligations.
Sending marketing communications where consent has been obtained.

Lawful Basis for Processing

Processing is conducted on one or more of the following lawful bases:

Consent: where you have opted to receive communications.
Contractual necessity: where processing is required to fulfil a service request or programme registration.
Legal obligations: where required by applicable law.
Legitimate interest: where we have a justifiable reason that does not override your rights (for example, donor research or service improvement).

Applications and Registrations by Minors

Where a programme, training opportunity, or event is open to individuals under the age of 18, any online application or registration form will clearly indicate this and will require the informed consent of a parent or legal guardian before the application is processed. BOOST will not knowingly collect personal data from a minor through the website outside the context of a specific youth programme without such consent.

Cookies

BOOST uses cookies and similar technologies on its website. Essential cookies keep you signed in and help protect forms. With your permission, optional analytics cookies help us understand how visitors use our site so we can improve it.

You can manage cookie preferences at any time using Cookie settings in the website footer.

Data Sharing

Personal data collected through the website may be shared with:

Technology service providers (for example, hosting, analytics, and learning management platforms) under appropriate data processing agreements.
Donors and development partners, where necessary for programme or grant reporting, under appropriate data processing agreements.
Regulatory authorities where required by law.

Data will not be sold to third parties.

Retention

Website data will be retained for the period necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and contact data is retained for a maximum of two years unless an ongoing relationship, such as continued programme participation, is established.

Your Rights

You have the right to:

Access your personal data held by BOOST.
Request correction of inaccurate or incomplete information.
Withdraw consent for marketing communications at any time.
Request erasure of your data where no legal basis for retention exists.
Lodge a complaint with POTRAZ.

To exercise your rights, contact the Data Protection Officer using the details below.